References

The Direct Care Workforce State Index. (2025). PHI National. https://www.phinational.org/state-index-tool/ 

Dychtwald, K., Fulmer, T., Morison, R., & Terveer, K. (2025, July). Your Company Needs an Eldercare Policy. Harvard Business Review. https://hbr.org/2025/07/your-company-needs-an-eldercare-policy#xd_co_f=OWMxZjEyZmUtMTMzOC00ZTk3LWFiZDktMDRlZjZkOTgwMzlk~ 

Fuller, J. B. (2024, January). Healthy Outcomes. Harvard Business School. 

Look, S., & VanDerhei, J. (2025, May). The Overlooked Cost: How Long-Term Services and Supports Impacts Retirement-Income Adequacy. Center for Retirement & Policy Studies, 1-22. https://www.morningstar.com/business/insights/research/ltss 

Look, S., & VanDerhei, J. (2025, August). WISH Granted: How a National Long-Term Services and Supports Insurance Program Could Boost Retirement Outcomes. Center for Retirement & Policy Studies, 1-24. https://www.morningstar.com/business/insights/research/wish-act-national-ltss-insurance-program 

Scales, K. (2025, March 5). Advancing Care, Advancing Careers: Implementation and Evaluation of the Care Integration Senior Aide (CISA) Home Care Role in Wisconsin. PHI National. https://www.phinational.org/resource/advancing-care-advancing-careers-implementation-and-evaluation-of-the-care-integration-senior-aide-cisa-home-care-role-in-wisconsin/ 

Tipping Point: Exploring the Risk of Benefits Cliffs Among Direct Care Workers in Virginia. (2025, July). PHI National. https://www.phinational.org/resource/tipping-point-exploring-the-risk-of-benefits-cliffs-among-direct-care-workers-in-virginia/ 

Transforming Family Caregiving Through Data. (2025). Caregiving in the US. https://www.caregivingintheus.org/ 

Workforce Data Center. (2025). PHI National. https://www.phinational.org/policy-research/workforce-data-center/ 

Address: 2800 University Avenue, Des Moines, IA 50311

Phone: (515) 271-3623

Email: harkininstitute@drake.edu

Office Hours: Monday to Friday 9:00 a.m. to 4:00 p.m.